At Digital Underground Technology we value your privacy and are committed to protecting and processing your personal information responsibly.
This privacy statement describes how Digital Underground Technology collects, uses and shares your information.
We may provide additional data privacy information by using a supplementary privacy notice.
Digital Underground Technology Websites
Our websites offer ways to communicate with you about us, our products, and services. The information that we collect on websites is used to provide you with access to the website, to operate the website, to improve your experience, and to personalize the way that information is provided to you. If you visit our websites without logging in with an account, we may still collect information that is connected to your website visit.
Marketing
We use the information that we collect to communicate with you about relevant products, services, and offerings. We also use this information to personalize your experience with our content and advertisements, and to develop internal marketing and business intelligence. You may also submit an opt-out request, or select Unsubscribe at the bottom of each marketing email.
Contractual Relationships
A contractual relationship is created when you order a trial, or a product or service from us. While we mainly provide our products and services to businesses, individuals may also enter into an agreement with us directly as a client. We may collect any information that is reasonably necessary to prepare for, enter, and fulfill, the contractual agreement.
Support Services
When you contact us to request support, we collect your contact information, problem description, and possible resolutions. We record the information that is provided to handle the support query, for administrative purposes, to foster our relationship with you, for staff training, and for quality assurance purposes.
Protecting You and Digital Underground Technology
We may collect and use information to protect you and Digital Underground Technology from IT security threats and to secure the information that we hold from unauthorized access, disclosure, alteration, or destruction. This includes information from our IT access authorization systems, such as log-in information.
Recruitment and Former Employees
We are constantly searching for new talent for our organization, and we collect information about job applicants or prospective candidates from several sources. When an employee leaves Digital Underground Technology, we continue to process information that is related to them for any remaining business, contractual, employment, legal, and fiscal purposes, including the management of pensions to the extent handled by Digital Underground Technology.
Conducting our Business Operations
We collect and use information to improve our business operations, systems, and processes. For example, information may be used to conduct, maintain, audit, and optimize our operations, to protect our assets and employees, for product development, and to defend our rights.
Cookies and Similar Technologies
When you visit our websites, cloud and online services, software products, or view our content on certain third-party websites, we collect information regarding your connection by using various online tracking technologies, such as cookies, web beacons, Local Storage, or HTML5. Information that is collected with these technologies may be necessary to operate the website or service, to improve performance, to help us understand how our online services are used, or to determine the interests of our users. We use advertising partners to provide and assist in the use of such technologies on Digital Underground Technology and other sites.